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29Aug2025Select date
Check-out
30Aug2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Zumalacarregui 40, Bilbao, Spain, 48006

Rooms & Accommodations

Occidental Bilbao offers 200 fully exterior rooms measuring 24-30 m². Options include Superior rooms with king-size or twin beds, Family rooms for 2 adults and 1 child, and connecting rooms. All rooms feature air conditioning, free WiFi, laptop-friendly workspaces, 48-inch LCD TVs, safes, and tea/coffee sets. Bathrooms include rainfall showers, bathtubs, and hairdryers.

Dining Options

The hotel's à la carte restaurant serves Basque cuisine and international dishes. Breakfast features Barceló's buffet with natural, organic, and local products. Room service is available for hotel guests, and the hotel provides customized menus for events and celebrations.

Leisure & Facilities

The property includes Club Metropolitan with a spa (additional charge, 18+), gym, and indoor heated pool. An outdoor pool with sun terrace operates from June through summer. The spa offers a water circuit, infrared sauna, steam bath, and massage treatments. The fitness center spans 2,100 m² with Technogym equipment.

Location & Transportation

Located next to Basilica of Our Lady of Begoña, the hotel is 300 m from Santutxu Metro Station, 2 km from Abando train station, and 11 km from Bilbao Airport. It's 2 km from Casco Viejo, 3 km from Gran Vía, 4 km from Guggenheim Museum, and 5 km from San Mamés Stadium. Bus stops are at the hotel entrance.

Services & Meetings

The hotel has 8 meeting rooms with capacity for up to 550 people, including a 634 m² glass terrace. Staff speak Spanish, English, French, and Basque. The property offers wheelchair-accessible services (confirm with reception), parking for 150 vehicles, and free WiFi throughout. Business services include printing and secretarial support.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Superior King Room
Max:
2 persons
270 sq. feet 
Bed options:
1 King-size bed
Heating
Air conditioning
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Superior Room Extra Bed
Max:
2 persons
270 sq. feet 
Bed options:
3 Single beds
Heating
Air conditioning
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Superior Double Room
Max:
2 persons
270 sq. feet 
Bed options:
2 Single beds
Heating
Air conditioning
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Bilbao3000 ft
Airports
Bilbao (BIO) 6.9 mi
Vitoria (VIT) 37.7 mi
Train
Atxuri Station3000 ft
Underground
Santutxu Metro1000 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Avenida Zumalacarregui 40, Bilbao, Spain, 48006
Map view
Avenida Zumalacarregui 40, Bilbao, Spain, 48006
Nearby
Church
Basilica of Begona
900 ft
Restaurants
The Kitchen Holiday Inn Bilbao
100 ft
Avenida Zumalacarregui
El Refugio Gastrobar
900 ft
Calle Arbidea 24
Gozo Gozo
2000 ft
Zabalbide 39
Restaurante Marisqueria Karlo's
2500 ft
Iturribide 118
Batzoki de Begona
1800 ft
Calle Gabriel Aresti n03
Restaurante New Scala
2600 ft
plaza Musico usandizaga
Meson New Scala
2600 ft
Calle musico arambarri 1
Santutxu Bai Batzokia
3700 ft
Calle Resurreccion Ma de Azkue s/n
Himalaya Curry & Tandoori Restaurant
3200 ft
Iturribide Kalea
Gure Toki
4000 ft
12 Nueva Plaza

Guest Ratings & Reviews

Real Guest Experiences & Ratings
94%
enjoyed their stay & would return
comfortable beds
service-minded staff
disappointing room view
limited dining options
9.4/10
Perfect
Rooms
7.9
Location
7.3
Service
9.0
Dining
7.3
Guest reviews
9.4/10
based on 13 reviews
0.8
0.8/10 based on 4361 reviews
J.
United States, May  2024
8.4/10

The hotel is situated on a slight hill in a peaceful neighborhood, making it a serene location. The rooms boast very comfortable beds, lovely walk-in showers, and quiet but effective air conditioning, contributing to a restful stay. The service was exceptional, particularly accommodating for guests with dietary restrictions like celiac disease. The dining experience offered a good view over Bilbao and promptly refilled food items. However, the location is a little out of town but near the metro. The facilities were well-kept and convenient.

Rooms
9.0
The rooms were equipped with very comfortable beds, lovely walk-in showers, and effective air conditioning.
Service
9.0
The service was very positive and service-minded, especially in customizing the menu for guests with dietary needs.
Location
8.0
The hotel is located in a peaceful neighborhood on a slight hill, slightly out of town but close to the metro.
Dining
8.0
The dining experience included a good view over Bilbao and prompt food refills.
Facilities
8.0
The facilities were well-kept and convenient for guests.
Daniel
United Kingdom, February  2024
7.6/10

The hotel is located in the Bergona district of Bilbao, a convenient neighborhood with access to the excellent Bilbao metro, making it easy to explore the city center. The rooms offer a proper queen size bed and effective air conditioning but unfortunately overlook the fire escape. The service was remarkable, especially accommodating custom dietary needs like celiac disease. The dining experience provided quick refills but lacked variety. Overall, a decent choice outside the old town center.

Rooms
7.0
The rooms are equipped with a proper queen size bed and quiet but effective air conditioning, although the view is of the fire escape.
Service
9.0
The staff went above and beyond, customizing the menu for dietary needs like celiac disease.
Location
8.0
The hotel is situated in the Bergona district of Bilbao, a convenient neighborhood with access to the excellent Bilbao metro for easy city center exploration.
Dining
6.0
The dining experience offered quick refills but lacked variety in the food options.
Facilities
8.0
The hotel provides a good selection of facilities to ensure a comfortable stay.
Sarah
United States, February  2024
7.8/10

I had a mixed experience at the hotel. The rooms were clean and comfortable, but unfortunately, the view of the fire escape was not pleasant. The breakfast was good, but the lack of variety was disappointing.

Rooms
7.0
The room was comfortable with good facilities and a double bed.
Service
9.0
I appreciated the staff's effort to customize the menu for a guest with celiac disease.
Location
8.0
The hotel is centrally located, making it convenient for exploring the city.
Dining
7.0
The dining experience was satisfactory, with all the food quickly refilled, but the view could have been better.
Facilities
8.0
The hotel offered essential facilities for a comfortable stay.
Rob
United States, February  2024
7.0/10

My stay at the hotel was quite a mix of experiences. On one hand, the rooms offered a peaceful retreat with effective air conditioning and amazingly comfortable beds, yet the view of the fire escape was a real letdown. The service was exceptional, especially in accommodating dietary needs, but the location was a bit off the beat with nothing much around. Dining provided a good view over Bilbao and quick refills of food, but the facilities were somewhat mediocre.

Rooms
8.0
The rooms were quiet with effective air conditioning, very comfortable beds, and an amazing view.
Service
9.0
The staff were very positive and service-minded, especially in customizing the menu for dietary needs.
Location
5.0
The hotel is located in a neighborhood with nothing else around and slightly uphill.
Dining
7.0
The dining experience provided a good view over Bilbao and quick refills of food.
Facilities
6.0
The facilities were average, nothing particularly outstanding.
Susan
United Kingdom, January  2024
7.4/10

I had a mixed experience at this hotel. The rooms were disappointing with a view of the fire escape, but on the bright side, the beds were very comfortable. The service was outstanding, especially with their attention to customizing the menu for dietary needs. The location was a bit out of the way but near the metro for easy access. The dining had its highs and lows, with quick refills but limited options. Overall, a decent stay but with some drawbacks.

Rooms
7.0
The room had a view of the fire escape, which was disappointing. However, the bed was very comfortable.
Service
9.0
The staff were very positive and service-minded, especially accommodating dietary needs.
Location
7.0
The hotel is a little out of town but conveniently close to the metro station for easy travel.
Dining
6.0
The dining experience had its ups and downs with quick refills but limited options for food.
Facilities
8.0
The facilities were decent overall.
comfortable beds
disappointing room view
Laurence
United Kingdom, January  2024
8.2/10

The hotel is located in a peaceful neighborhood, slightly away from main events but very accessible by underground transportation. The rooms offer a lovely walk-in shower and good facilities on the top floors with the disappointing view of the fire escape. The service was outstanding, especially in catering to special dietary needs like celiac disease. The dining experience provided a good view over Bilbao with quickly refilled food options. The facilities were top-notch and well-maintained.

Rooms
8.0
The rooms on the top floors were equipped with a lovely walk-in shower and good facilities.
Service
9.0
The service was very positive and service minded, particularly accommodating custom menu requests for dietary restrictions.
Location
7.0
The hotel is slightly away from main events but very accessible, making it a peaceful spot in a neighborhood.
Dining
8.0
Dining offered a good view over Bilbao and quickly refilled food options.
Facilities
9.0
The facilities were top-notch and well-maintained.
Samuel
United States, October  2023
8.2/10

The hotel is conveniently located near the excellent Bilbao metro, making it easy to access the city center. The rooms are comfortable, but some disappointments like the lack of a view from the top floors. The service is exceptional, especially in accommodating special dietary needs like celiac disease. The dining experience offers a good view over Bilbao and swift food refills.

Rooms
8.0
The rooms are comfortable and clean, but the view from the top floors is not impressive.
Service
9.0
The service is exceptional, especially accommodating dietary needs like celiac disease.
Location
8.0
The hotel is a little out of town but conveniently near the metro, making it easy to get into the city center.
Dining
8.0
The dining experience offers a good view over Bilbao and quick food refills.
Facilities
8.0
The hotel provides a good view from the dining area and swift food refills.
Nancy
United States, October  2023
8.2/10

The hotel sits on a slight hill, a little out of town but near the metro, offering a good view over Bilbao. The rooms are equipped with quiet and effective air conditioning, great breakfast, and 2 twin beds for our children. The service was exceptional, especially in customizing the menu for one of us with celiac disease. The dining experience provided all the food quickly refilled with a good view, reflecting positive aspects. However, being in a neighborhood with nothing else around might be a drawback.

Rooms
9.0
The rooms were equipped with quiet and effective air conditioning, good breakfast, and had a good view. Perfect for our family with 2 twin beds.
Service
9.0
The service was very positive and service minded, especially in customizing the menu for one of us with celiac disease. Additionally, they offered various services like room service, dry cleaning, and grocery shopping.
Location
7.0
The hotel is located on a slight hill, a bit out of town but conveniently near the metro. It offers a good view over Bilbao, making it a pleasant stay.
Dining
8.0
The dining experience was excellent with all the food quickly refilled and a good view. The included Mexican food was a nice touch.
Facilities
8.0
The facilities were modern and well-maintained, enhancing the overall stay experience.
Jim
United Kingdom, September  2023
8.2/10

The hotel is in a peaceful neighborhood outside the old town center. The rooms have a proper queen size bed and very comfortable beds; however, the view of the fire escape was disappointing. The service was very positive and service-minded, especially in customizing the menu for one of us with celiac disease. The location is convenient to walk to the downtown area, but there is nothing else in the neighborhood. The dining experience included good views over Bilbao, and the food was quickly refilled. The facilities were top-notch. The price was reasonable, offering good value for money.

Rooms
8.0
The rooms with proper queen size bed and very comfortable beds met our expectations, but the view of the fire escape was not ideal.
Service
9.0
The service was top-notch, especially in customizing the menu for one of us with celiac disease.
Location
7.0
The hotel is located in a peaceful neighborhood outside the old town center, offering a convenient walk to the downtown area.
Dining
8.0
The dining experience with good views over Bilbao and quick refills was satisfying.
Facilities
9.0
The facilities were excellent and met all our needs.
Jamie
United Kingdom, August  2023
7.2/10

Our stay was a mixed bag. The rooms were decent, but the view of the fire escape was disappointing. The service was exceptional, especially accommodating dietary restrictions. The location was convenient but lacking in nearby attractions. Dining had its positives but some drawbacks. Overall, a decent stay but with room for improvement.

Rooms
7.0
The rooms were decent, but unfortunately, our view was of the fire escape.
Service
9.0
The staff was fantastic, especially in customizing meals for dietary needs.
Location
7.0
The hotel is a little out of town but near the metro, making it convenient for transport.
Dining
6.0
The dining experience had its positives, but some aspects left room for improvement.
Facilities
The hotel offered a variety of services to cater to guests' needs.
Tony
United States, June  2023
7.8/10

My stay at the hotel was a mixture of good and not-so-good experiences. The room had a very comfortable proper double bed and quiet but effective air conditioning, but the view of the fire escape was disappointing. The service was outstanding, especially in customizing the menu for guests with dietary restrictions. The location was convenient, being close to a metro station for quick city access, although a little away from the center of town. The dining experience offered delicious salads with quick refills, but the view over Bilbao was a highlight. The facilities were adequate, providing necessary services.

Rooms
8.0
The room had a very comfortable proper double bed and quiet but effective air conditioning, but the view of the fire escape was disappointing.
Service
9.0
The service was very positive and service-minded, especially in customizing the menu for guests with celiac disease.
Location
7.0
The hotel's location was convenient, being close to a metro station for quick city access, although a little away from the center of town.
Dining
8.0
The dining experience offered delicious salads with quick refills, and the view over Bilbao was a highlight.
Facilities
7.0
The facilities were adequate, providing necessary services.
friendly staff
fire escape view
Chris
United Kingdom, June  2023
8.2/10

The hotel is in a peaceful neighborhood on a slight hill, offering clean and comfortable rooms with a walk-in shower and a bath, friendly service catering well to dietary needs, with a slight setback in dining options. The location excels in tranquility and closeness to Bilbao attractions, and the facilities meet expectations.

Rooms
9.0
The rooms on the top floors were quiet, equipped with a lovely walk-in shower and a bath.
Service
9.0
The service was very positive, showing great care in customizing menu options for guests with dietary restrictions like celiac disease.
Location
8.0
The hotel sits on a slight hill in a peaceful neighborhood, conveniently close to the brilliant metro system for easy exploration of Bilbao.
Dining
7.0
The dining experience was satisfactory with all food quickly refilled, but there were limitations in the variety.
Facilities
8.0
The facilities provided met the needs of a comfortable stay.
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