OCCIDENTAL BILBAO, Bilbao – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Occidental Bilbao offers 200 fully exterior rooms measuring 24-30 m². Options include Superior rooms with king-size or twin beds, Family rooms for 2 adults and 1 child, and connecting rooms. All rooms feature air conditioning, free WiFi, laptop-friendly workspaces, 48-inch LCD TVs, safes, and tea/coffee sets. Bathrooms include rainfall showers, bathtubs, and hairdryers.
Dining Options
The hotel's à la carte restaurant serves Basque cuisine and international dishes. Breakfast features Barceló's buffet with natural, organic, and local products. Room service is available for hotel guests, and the hotel provides customized menus for events and celebrations.
Leisure & Facilities
The property includes Club Metropolitan with a spa (additional charge, 18+), gym, and indoor heated pool. An outdoor pool with sun terrace operates from June through summer. The spa offers a water circuit, infrared sauna, steam bath, and massage treatments. The fitness center spans 2,100 m² with Technogym equipment.
Location & Transportation
Located next to Basilica of Our Lady of Begoña, the hotel is 300 m from Santutxu Metro Station, 2 km from Abando train station, and 11 km from Bilbao Airport. It's 2 km from Casco Viejo, 3 km from Gran Vía, 4 km from Guggenheim Museum, and 5 km from San Mamés Stadium. Bus stops are at the hotel entrance.
Services & Meetings
The hotel has 8 meeting rooms with capacity for up to 550 people, including a 634 m² glass terrace. Staff speak Spanish, English, French, and Basque. The property offers wheelchair-accessible services (confirm with reception), parking for 150 vehicles, and free WiFi throughout. Business services include printing and secretarial support.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Beauty treatment
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel is situated on a slight hill in a peaceful neighborhood, making it a serene location. The rooms boast very comfortable beds, lovely walk-in showers, and quiet but effective air conditioning, contributing to a restful stay. The service was exceptional, particularly accommodating for guests with dietary restrictions like celiac disease. The dining experience offered a good view over Bilbao and promptly refilled food items. However, the location is a little out of town but near the metro. The facilities were well-kept and convenient.
The hotel is located in the Bergona district of Bilbao, a convenient neighborhood with access to the excellent Bilbao metro, making it easy to explore the city center. The rooms offer a proper queen size bed and effective air conditioning but unfortunately overlook the fire escape. The service was remarkable, especially accommodating custom dietary needs like celiac disease. The dining experience provided quick refills but lacked variety. Overall, a decent choice outside the old town center.
I had a mixed experience at the hotel. The rooms were clean and comfortable, but unfortunately, the view of the fire escape was not pleasant. The breakfast was good, but the lack of variety was disappointing.
My stay at the hotel was quite a mix of experiences. On one hand, the rooms offered a peaceful retreat with effective air conditioning and amazingly comfortable beds, yet the view of the fire escape was a real letdown. The service was exceptional, especially in accommodating dietary needs, but the location was a bit off the beat with nothing much around. Dining provided a good view over Bilbao and quick refills of food, but the facilities were somewhat mediocre.
I had a mixed experience at this hotel. The rooms were disappointing with a view of the fire escape, but on the bright side, the beds were very comfortable. The service was outstanding, especially with their attention to customizing the menu for dietary needs. The location was a bit out of the way but near the metro for easy access. The dining had its highs and lows, with quick refills but limited options. Overall, a decent stay but with some drawbacks.
The hotel is located in a peaceful neighborhood, slightly away from main events but very accessible by underground transportation. The rooms offer a lovely walk-in shower and good facilities on the top floors with the disappointing view of the fire escape. The service was outstanding, especially in catering to special dietary needs like celiac disease. The dining experience provided a good view over Bilbao with quickly refilled food options. The facilities were top-notch and well-maintained.
The hotel is conveniently located near the excellent Bilbao metro, making it easy to access the city center. The rooms are comfortable, but some disappointments like the lack of a view from the top floors. The service is exceptional, especially in accommodating special dietary needs like celiac disease. The dining experience offers a good view over Bilbao and swift food refills.
The hotel sits on a slight hill, a little out of town but near the metro, offering a good view over Bilbao. The rooms are equipped with quiet and effective air conditioning, great breakfast, and 2 twin beds for our children. The service was exceptional, especially in customizing the menu for one of us with celiac disease. The dining experience provided all the food quickly refilled with a good view, reflecting positive aspects. However, being in a neighborhood with nothing else around might be a drawback.
The hotel is in a peaceful neighborhood outside the old town center. The rooms have a proper queen size bed and very comfortable beds; however, the view of the fire escape was disappointing. The service was very positive and service-minded, especially in customizing the menu for one of us with celiac disease. The location is convenient to walk to the downtown area, but there is nothing else in the neighborhood. The dining experience included good views over Bilbao, and the food was quickly refilled. The facilities were top-notch. The price was reasonable, offering good value for money.
Our stay was a mixed bag. The rooms were decent, but the view of the fire escape was disappointing. The service was exceptional, especially accommodating dietary restrictions. The location was convenient but lacking in nearby attractions. Dining had its positives but some drawbacks. Overall, a decent stay but with room for improvement.
My stay at the hotel was a mixture of good and not-so-good experiences. The room had a very comfortable proper double bed and quiet but effective air conditioning, but the view of the fire escape was disappointing. The service was outstanding, especially in customizing the menu for guests with dietary restrictions. The location was convenient, being close to a metro station for quick city access, although a little away from the center of town. The dining experience offered delicious salads with quick refills, but the view over Bilbao was a highlight. The facilities were adequate, providing necessary services.
The hotel is in a peaceful neighborhood on a slight hill, offering clean and comfortable rooms with a walk-in shower and a bath, friendly service catering well to dietary needs, with a slight setback in dining options. The location excels in tranquility and closeness to Bilbao attractions, and the facilities meet expectations.